The Summit Awards presented at the Healthcare Service Excellence Conference are our way of expressing gratitude and pride for our Service Excellence Initiative clients, rewarding both individuals and teams involved in the journey to a CMS 5-star rating and overall culture of kindness.

Today we're celebrating the 2022 Customer-Focused Provider award recipient, Patrick England from Allen Parish Community Healthcare!

According to his team, Patrick's dedication and patience make him a great role model for future providers. He is consistently recognized in patient satisfaction surveys for his connectivity with patients, thorough and compassionate communication, and genuine ability to make each patient a priority. Patrick always goes above and beyond for his patients, is willing to improve processes, and continues to further his customer service experience by participating in workshops and being a team leader.

Congratulations, Patrick!